As seen on BFM Business
La librairie de l’éco · Le duel des critiques · Saturday 10 October 2026
“À quoi servent les consultants?” debated on BFM Business
Emmanuel Lechypre chose Betsy Parayil-Hoffstetter’s book for the critics’ duel. Dorothée Duron, co-founder of the consulting firm Blenders Partners, offered a consultant’s reading: candid, demanding, and ultimately convinced.
La librairie de l’éco, broadcast of 10 October 2026 · BFM Business (in French). Betsy’s book is featured in the “Le duel des critiques” segment.
Key takeaways
Three ideas from the debate
01
Experience is worth more than expertise
The most valuable thing an outside view brings is a different experience of situations, lived from the inside.
02
Bringing back the human to move beyond standardization
In the age of AI and benchmarks, each organization’s uniqueness is once again at the heart of real advice.
03
Data informs, conversation transforms
A good audit paves the way. Change happens by talking with people and supporting them through the shift.
A consultant’s view
What Dorothée Duron says
“Above all, she shows that experience is ultimately worth more than expertise. What is interesting about outside advice is someone who arrives with a different view, a different experience.”
Dorothée Duron, co-founder of Blenders Partners
“Bringing back the human means going beyond data and figures, which tend to make everything uniform, to move past standardization and give real advice.”
“You only change things by actually talking to people, to support them through the shift.”
“At first I wasn’t very convinced, and in the end it really makes you think.”
A word from the author
“Two perspectives met, and the debate was candid, sometimes spirited. Having another consultant’s view means a lot to me.”
Betsy Parayil-Hoffstetter
The book
À quoi servent les consultants ?
Éditions de l’Aube, 2026 (in French) · Foreword by Matthieu Gufflet
Also worth reading · La Revue RH&M
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